Does Your Enterprise have a Mobility Strategy? – Part 3/6

We have been discussing on some of the perceived challenges that keep enterprises from adopting mobility strategy or ending up in a wrong choice. This post is the third part of this series.

#7 Delegating mobility strategy to service vendor
Enterprise mobility being relatively newer than other technologies in enterprise IT, it requires time and talent to devise and implement a successful enterprise mobility strategy. To bridge this gap, enterprises typically engage IT service providers to help them embark on a mobility strategy.

IT service providers with all good intentions would recommend an approach for mobility in your enterprise, but there is a very high probability that the proposed strategy is constrained by the service provider’s skills and capabilities. Indeed, there are cases where enterprises that are associated with multiple service vendors for different applications ended up having specific mobile extensions based on the vendors’ priority. This is a more serious case than the fragmented apps scenario we discussed in the earlier part of our post.

As the owner of the mobility strategy, the onus squarely lies on enterprise IT team to take a well informed decision on the mobility strategy that suits the enterprise and get the IT service providers aligned to it. Delegating the enterprise mobility strategy to service providers might have serious repercussions in the long run.

#8 Wary of security in enterprise mobility
Many a times the primary concern that surfaces during enterprise mobility discussions is security. Security requirements typically include authorized access to enterprise apps, access to enterprise data, storage of data in users’ devices, enforcing corporate policies etc. With the advent of new platforms and tools, security is no longer a bigger concern as it used be a couple of years before.

If your enterprise mobility strategy is primarily constrained by security requirements, it is mandatory that time and again it is reviewed based on the innovative solutions in this area to leverage the maximum out of your mobility investment. There are instances where enterprises hold themselves from embarking on a mobility strategy citing security constraints, which will prove to be a greater risk of non-adoption than the security constraint itself.

The pith and core of security is that it is always a moving target, as new technologies arrive so are the security threats. Enterprises must understand this and implement a suitable mobility strategy for them. Non adoption of mobility or a frozen security based strategy are not the right answers for your enterprise mobility strategy.

#9 Adopting a virtualization solution
One of the interesting solutions from enterprise desktop computing that made its way into enterprise mobility is virtualization. Virtualization is touted to be a quicker way to provide secure access and space for corporate information in employees’ devices. It provides a secure container on the device that allows access to existing enterprise desktop. There may be other out-of-box enterprise apps like mail, calendar etc. bundled with the container or additional device management apps, depending on the vendor, which would enable you to get onboard faster. Indeed, virtualization comes with a substantial investment.

However the catch here is that virtualization primarily focusses on security and ignores user adoption. Success of your enterprise mobility strategy squarely lies in users adopting your apps. Apps that are made for specific desktop OS cannot provide seamless user experience as their counterpart built for mobile devices. Also, such apps can’t leverage the native features of the device which users expect to have and eventually lead to a reduced usage. If an app doesn’t qualify to be migrated to a smartphone app, say because it is a legacy app, then virtualization could be a solution.

Also, what virtualization fails to answer is the apps part of your enterprise mobility strategy. The investment on virtualization can be maximized only if there is an active road map of mobile apps. And these roadmap apps aren’t just the existing desktop apps or document management systems but apps that you innovate for your business workflows. Designing and developing mobile apps for business workflows spanning multiple enterprise systems is not an easy ride if the enterprise hasn’t invested in a mobility platform.

Hence, virtualization can only be a stopgap solution until you board on a mature mobility strategy. Also, virtualization poses a risk of vendor lock in, which might paralyze your mobility strategy in longer run.

Stay tuned.

0 replies

Leave a Reply

Want to join the discussion?
Feel free to contribute!

Leave a Reply

Your email address will not be published. Required fields are marked *